Refund policy

At Daima & Co., every item is made to order — created specifically for you. Because of this, we do not accept returns or exchanges due to size, color, or change-of-mind reasons. Please review your order carefully before completing your purchase.

If your item arrives damaged or defective, you are eligible for a replacement or refund. To qualify, please contact us within 7 days of receiving your order with your order number and clear photos of the issue.

All requests should be sent to our support team at support@daimacollection.com.

Once your request is reviewed and approved, we’ll issue a refund or send a replacement at no additional cost.

Thank you for understanding and supporting our small business — each piece is made with care and made just for you.